Step #1 · Disconnect all add-on equipment; (wireless router, play station, x-box, etc) Step #2· Power down the modem for 20 seconds · Power back up · ADSL Link light on modem should remain solid green · If not solid green, no need to proceed; contact Tech Support 888-200-8077 · If solid, try to surf · If fails to bring up web pages…Go To Step #3 Step #3· Log in to Modem by bringing up Internet Browser · Type 192.168.1.1; username: root (lower case); password: 12345 · Click, Advance Set Up, Click, Add the VPI, type, 0; VCI, type, 35 · Service Category will be marked, UBR without PCR; · Enable Quality of Service, unchecked · Click, Next; PPP over Ethernet should be dotted · Encapsulation Mode will be marked, LLC/snap bridging; Enable 802.1q, unchecked · Click, Next; type your username (without @seidata.com) and password (you set up through SEI Data) · PPOE Service Name, Leave Blank · Authentication Method set to, Auto · Dial on Demand, Checked or Unchecked · Check, Enable NAT, Enable Firewall, Fixed MTU (MTU box will read 1492) · Click, Next; Enable WAN service should be, Checked · Service Name, Do Nothing · Click, Next; should read as follows: · VPI/VCI: 0/35 Connection Type PPOE · Service Name: BR_0_35 · Service Category: UBR · IP Address: Automatically Assigned · Service State Enabled, Nat Enabled, Firewall Enabled, IGM Multicast Disabled, Quality of Service Disabled · Click, Save, then Save and Reboot Step #4· Close Browser, wait 2 to 3 minutes · Reopen Browser and bring up a web page · Test by bringing up a few more web pages Step #5· If fails to bring up web pages, contact Tech Support 888-200-8077 |